Your privacy matters
Privacy Policy
Rafa Janitorial respects your privacy. This policy explains what information we collect, why we use it, and the choices available to you when you visit our website, request a quote, or use our cleaning services.
Last updated: August 16, 2026Information We Collect
We may collect information you voluntarily provide when you contact us, request a quote, book a service, or communicate with our team.
- Contact information: name, email address, phone number, and preferred contact method.
- Service information: service address, property details, cleaning preferences, access instructions, and requested schedule.
- Communications: messages, questions, feedback, and other information you send to us.
- Technical information: our website may automatically receive basic device, browser, IP address, and usage information.
How We Use Your Information
We use personal information only for reasonable business purposes, including:
- Preparing quotes, arranging appointments, and providing cleaning services.
- Responding to questions, service requests, feedback, or support needs.
- Sending service confirmations, scheduling updates, and other relevant communications.
- Operating, securing, and improving our website and services.
- Meeting legal, regulatory, accounting, or fraud-prevention requirements.
Cookies and Analytics
Our website may use cookies or similar technologies to remember preferences, understand website traffic, and improve performance. You can control or disable cookies through your browser settings. Some website features may not work as intended when cookies are disabled.
How Information Is Shared
We do not sell or rent personal information. We may share limited information with trusted service providers that help us operate our website or deliver services, provided they use it only for the authorized purpose. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction.
Security and Retention
We use reasonable administrative and technical safeguards appropriate to the information we handle. No online system is completely secure, so we cannot guarantee absolute security. We retain information only for as long as reasonably necessary for the purposes described in this policy and to meet applicable legal obligations.
Your Choices
You may contact us to ask whether we hold personal information about you, request access to it, ask for a correction, or raise a privacy concern, subject to applicable legal requirements. You may also opt out of promotional communications at any time by using the unsubscribe option provided or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites or services. Rafa Janitorial does not control their content, security, or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy when our services, website practices, or legal obligations change. The revised version will be posted on this page with an updated date.
Questions About Your Privacy?
Contact the Rafa Janitorial Privacy Contact if you have questions, want to request access or a correction, or wish to make a privacy complaint.